June 27, 2018, SCOTTSDALE, Ariz. - CNA National (CNAN) has been named a leading provider for the 14 th consecutive year. In the 2018 Dealers’ Choice Awards, the company earned a first-place Diamond award for “Service Contract Provider” and a second-place Platinum award for “Reinsurance Provider.”
Dealers have voted the company number one every year since the competition began in 2005. To date, CNAN has received a total of 24 accolades making it the most-awarded F&I company.
“It is an incredible honor to be acknowledged by our dealers for 14 years in a row,” says Joe Becker, president and chief executive officer. “Despite the changes that continue to occur in our industry, our company’s commitment to customer-service excellence continues to be a guiding principle, as it has been for more than three decades.”
CNA National provides vehicle service contracts, limited warranties, tire-and-wheel protection and GAP (Guaranteed Asset Protection) waivers through franchised auto dealerships across the U.S. With more than four million contracts in force and having exceeded payment of $3 billion for claims across all product lines, CNAN has earned its reputation as a first-class F&I provider.
In a long line of exceptional service contracts, the company’s latest and most advanced product provides superior coverage—propulsion batteries, LED lights and Bluetooth connectivity, to name a few—and numerous benefits, including towing, rental car compensation, and travel and lodging reimbursement.
“These awards validate our dealers’ recognition that we continue to offer the most customer-friendly products and best-in-class service to support them,” says Alan Miller, senior vice president of sales. “We owe many thanks to our highly experienced agents and dedicated employees, whose tireless efforts to provide unmatched service keep us at the top."
Auto Dealer Today hosts the Dealers’ Choice Awards annually with an award ceremony in October.
The Award Process
This is the 14 th year Auto Dealer Today has held the Dealers’ Choice Awards, which recognize the most highly regarded vendors, suppliers and finance companies in the retail automotive industry, as voted by dealers and dealership personnel. The complete list of winners and feature article will be published in a fourth quarter issue of Auto Dealer Today magazine.
About CNA National Warranty Corporation
Founded in 1982 and headquartered in Scottsdale, Arizona, CNA National is recognized as a leader in the vehicle service contract industry. The company offers a choice of reinsurance structures (both CFC and NCFC) as well as GAP coverage and tire-and-wheel protection. CNAN has been named a “Best Provider” in Auto Dealer Today’s Dealers’ Choice Awards for 14 consecutive years (2005-2010, 2012-2018 for service contracts and 2011-2013 and 2017 for reinsurance). In addition, CNAN was the first and one of only two service contract companies recognized for “Highest Overall Dealer Satisfaction” by J.D. Power and Associates.* CNAN’s service contract program has had the exclusive endorsement of the American International Automobile Dealers Association since 1995. It is a wholly owned subsidiary of CNA, one of the nation’s oldest and largest insurers with over $55 billion in assets. Learn more at CNANational.com .
* J.D. Power and Associates 2003 Dealer Service Contract Satisfaction Study SM based on 5,053 dealer evaluations, www.jdpower.com